Reference

Privacy Policy for Your Account

Your account data choices, DANA, OVO, GoPay and QRIS payment records, cookie use, and device sign-in checks are explained in this Privacy Policy before you open an account.

DANA data explainedOVO and GoPay recordsQRIS privacy contextCookie choicesWhatsApp help path
magic134 Privacy Policy for Your Account
CONTACT PATHS

Privacy Help Through Local Channels

Fast privacy answers matter when your phone number, wallet name, or device history looks wrong. Our support team handles privacy requests through the same channels you use for account help, but we ask identity checks before changing data. For sensitive requests, include your registered phone number, account ID, and the exact field you want us to check.

Team online

Live Chat

Use Live Chat from the account menu between 10:00 and 24:00 WIB. We can explain cookie settings, recent device entries, and payment-record labels after you pass the account check.

WhatsApp Support

Message our WhatsApp support line for privacy questions tied to DANA, OVO, GoPay or QRIS records. We will not ask for your password, and we may move sensitive cases to email.

Email Request

Send privacy requests to the support email shown inside your account. Use the subject line Privacy Request, then list the account ID, registered phone, and data field you want checked.

ACCOUNT CARE

Security Steps Behind This Policy

Privacy protection is part of the account flow, not a separate promise hidden in small print. We link data use to clear actions: registration, sign-in, payment matching, gameplay records, support contact, and…

Account Data

When you open an account, we collect your phone number, login name, encrypted password record, and account status. These details keep your sign-in, wallet view, and support checks tied to you.

Payment Records

DANA, OVO, GoPay and QRIS entries are stored as payment confirmations, not full wallet access. We keep transaction time, amount, status, and reference details needed to match your account ledger.

Cookies

Cookies help remember your session, language choice, and security state. You can clear them through your browser settings, though clearing cookies may require a fresh sign-in and device check.

Device Checks

Go to Account > Security > Devices to see recent sign-ins where the feature is available. Device data may include browser type, IP region, login time, and risk signals.

Retention Period

We keep account and payment records for as long as needed to operate your account, answer disputes, meet lawful requests, and protect against misuse. Older records are restricted when no longer active.

Change Requests

If your phone number, wallet name, or account detail is wrong, contact us from the registered channel. We may ask for a payment reference or recent login check before making changes.

Privacy Questions Before You Join

You should know how your data is handled before you start using the account area. These answers focus on the Privacy Policy, including collection, cookies, payment records, support access, device logs, and how to contact us when something needs to be corrected.

We collect the data needed to create and protect your account, such as login name, registered phone number, encrypted password record, account status, device logs, and support messages linked to your requests.

Those payment rails can send transaction references, status checks, amounts, and timing data. We use those records to match wallet activity to your account and to answer payment-related privacy requests.

Yes. Contact us through Live Chat, WhatsApp, or email from your registered account channel. We may ask for an account ID, phone match, or payment reference before changing sensitive details.

Cookies help maintain your session, remember basic preferences, and support security checks. You can clear cookies in your browser, but you may need to sign in again and pass device verification.

We share only what is needed to run chosen services, such as payment confirmation with DANA, OVO, GoPay or QRIS, and session records tied to games like Blackjack or Aviator.

We keep records while your account is active and afterward when needed for disputes, lawful requests, security checks, or payment reconciliation. Access inside our team is limited by role and purpose.

Use Live Chat from 10:00 to 24:00 WIB, WhatsApp support, or the email shown in your account. Include your registered phone, account ID, and the data field you want checked.